Services

Home Care PR

We specialise in Home Care PR, crisis communication, and reputation management for care providers across the UK. Our team helps home care agencies build trust with families, manage sensitive situations, and strengthen their public image through clear, confident, and compassionate communication. Whether you need to promote success stories or respond to challenges, Bridgehead ensures your voice is heard for the right reasons.

care home pr
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In home care, reputation is everything. Families and commissioners want to see clear, confident communication and genuine care.

Bridgehead’s Home Care PR, communications, and reputation management services help providers grow their visibility, manage media relations, and build trust across every audience.

Bridgehead have transformed our online presence by securing extensive coverage across the local, national, and trade media.
Kat Clayton, Marketing and Sales Director, Berkley Care Group

We craft strategic home care PR campaigns that tell your story, strengthen your brand, and drive enquiries, helping your organisation stand out in a competitive marketplace and maintain a positive reputation with regulators and the public.

Our Home Care PR Services

We help home care agencies build trust, raise awareness, and communicate their value with clarity and impact. Our PR and communications strategies are designed to deliver measurable results while allowing your team to focus on what matters most, providing exceptional care.

  1. Brand & Messaging: Define what makes your home care service unique and communicate it with confidence. We develop clear, consistent messaging and content strategies across your website, press materials, and social media, ensuring families and stakeholders instantly understand your values and approach to care.

  2. PR & Media Coverage: Get your home care agency noticed locally, regionally, and nationally. We secure high-quality coverage in newspapers, online publications, TV, and trade media, positioning your organisation as a trusted leader that families, staff, and commissioners can depend on.

  3. Digital & Social Media Campaigns: We grow your online presence through targeted social media management, storytelling, and digital campaigns. From Facebook and LinkedIn to your website blog, we create authentic content that celebrates your carers, clients, and community impact.

  4. Stakeholder & Community Engagement: Build strong relationships with key partners and local audiences. We support communication with commissioners, local authorities, NHS partners, and the CQC, while promoting your involvement in community initiatives and events that enhance visibility and goodwill.

  5. Thought Leadership & Awards: Position your leadership team as experts in the home care sector. We craft thought-provoking articles, interviews, and award submissions that build credibility, strengthen brand authority, and showcase your commitment to quality care.

  6. Reputation & Crisis Management: Protect and enhance your reputation proactively. We monitor public sentiment, manage sensitive issues, and deliver clear, confident communications during times of challenge. Families, regulators, and staff alike will see your organisation as professional, reliable, and compassionate.

Screenshot of BBC article featuring penguins visiting Berkley Care Home

Why Choose OurHome Care PR Services?

We’ve supported home care providers of all sizes, from nationwide franchises to independent agencies, helping them build trust, raise awareness, and strengthen their reputations through powerful, strategic communication.

I could not recommend [Bridgehead] highly enough. They have a unique understanding of the adult social care media and policy landscape.
Ben Ashton, Co-Founder & Director, GoodOaks Homecare

Our passion for the sector runs deep. We understand that home care is deeply personal, families want reassurance, commissioners expect transparency, and carers deserve recognition. Our Managing Director, Will, contributes a monthly column to Care Home Professional and keeps up to date with the latest CQC framework and social care policy changes, ensuring our PR strategies reflect current standards and priorities.

How Bridgehead Drives Home Care Success

  1. Discover: We take time to understand your home care service, your team, and your local audience, ensuring every PR strategy reflects your unique values and goals.

  2. Plan: Bridgehead develops a clear communications roadmap that raises your profile, enhances reputation, and supports recruitment and retention.

  3. Execute: Our team delivers targeted PR, media coverage, social campaigns, and stakeholder engagement that position your service as trusted, professional, and compassionate.

  4. Measure: We monitor visibility, engagement, and brand sentiment to show how Bridgehead’s PR drives awareness, trust, and sustainable growth for your home care organisation.

Ready to elevate your home care brand?
Partner with Bridgehead to build trust, boost visibility, and strengthen your reputation across the care sector. Book a strategy call today to see how expert Home Care PR can help you attract clients, support recruitment, and protect your organisation’s good name.

FAQs

Public Relations (PR) in home care involves managing your organisation’s reputation and visibility through proactive communication with the public, clients, staff, local communities, and regulators. It includes media relations, brand storytelling, digital communications, and stakeholder engagement to build trust and promote the quality of your services.

PR helps home care providers build credibility, attract new clients, and stand out in a competitive market. By telling compelling stories about your care teams, outcomes, and values, PR strengthens your reputation, improves recruitment, and reassures families about the safety and reliability of your services.

A targeted PR strategy can increase brand awareness, highlight positive client experiences, and position your leadership as experts in the care sector. Effective campaigns can include local press coverage, thought leadership articles, awards recognition, community engagement, and social media storytelling.

Media relations (e.g. securing coverage in local and sector press), case studies, video storytelling, client testimonials, community partnerships, and digital content (such as blogs or social posts) are all powerful PR tools. Regularly sharing positive news helps build a consistent and trusted public presence.

A strong PR strategy showcases your organisation as a rewarding and supportive place to work. Highlighting staff stories, career progression, and workplace culture can attract new carers and help retain your current team in a highly competitive job market.

Yes. Proactive and well-managed communication can help contain reputational damage if issues arise. Having a strong PR foundation in place builds trust and provides you with the tools and relationships to respond clearly, confidently, and compassionately when needed.