Overview
Headquarters: Oslo, Norway
Categories: Screening, Monitoring & Telecare
Core Product: Sensio (fall prevention, silent nurse call, and social care technology platform)
Introduction
Sensio is a European leader in fall prevention, silent nurse call systems, and social care technologies, designed to improve safety, dignity, and efficiency in care environments. Founded in Norway, Sensio has expanded across Europe and into the UK, where its solutions are being adopted by care homes, supported living providers, and local authorities.
The company’s flagship technologies — including RoomMate, Sensio 365, and Sensio Insight — use advanced sensors, AI‑driven analytics, and digital communication tools to provide non‑intrusive monitoring, proactive alerts, and decision support for care professionals.
Sensio’s mission is to “create more time for care” by reducing unnecessary interruptions, preventing avoidable incidents, and empowering staff with real‑time insights. Its solutions are particularly valuable in dementia care, where traditional monitoring methods can be intrusive, distressing, or ineffective.
User Feedback: Strengths and Weaknesses
Feedback for Sensio comes from UK pilot projects (e.g., Hartford Court, Herron Hill, Elmhurst Short Stay), customer stories, and sector reports. Overall, sentiment is strongly positive, though some caveats are noted.
Positive Feedback
Fall prevention and safety
Providers consistently highlight the impact of Sensio’s RoomMate sensors in reducing falls. Richmond Manor reported an 83% reduction in falls after implementation.Non‑intrusive monitoring
Families and residents value the anonymised digital supervision, which protects privacy while still enabling staff to intervene quickly.Improved sleep and dignity
Care homes report fewer night‑time disturbances, as staff no longer need to perform hourly physical checks. Residents enjoy better sleep and dignity.Customisable alerts
Staff appreciate the ability to tailor alerts (e.g., for falls, bed exits, or prolonged bathroom stays) to individual residents’ needs.Decision support
Managers highlight the value of Sensio Insight, which provides objective health data and activity trends to support proactive care planning.Staff efficiency
Testimonials describe significant improvements in response times and reduced workload, with alerts routed directly to staff devices.Customer support
Providers praise Sensio’s training and implementation support, describing the company as collaborative and responsive.
Negative Feedback and Caveats
Learning curve
Some staff report that adapting to digital supervision and configuring alerts requires training and confidence.Connectivity requirements
As with most telecare systems, reliable Wi‑Fi or mobile connectivity is essential. Some providers note challenges in older buildings.Integration scope
While Sensio integrates with some care management systems, interoperability with wider NHS platforms is still developing.Resident concerns
A minority of residents initially expressed discomfort about being “watched,” though most were reassured once anonymisation was explained.Cost considerations
Smaller providers note that while Sensio delivers strong value, upfront investment in sensors and infrastructure can be a barrier.
In summary, user sentiment is strongly positive around fall prevention, dignity, and efficiency, while challenges include training, connectivity, and cost.
Products and Capabilities
RoomMate
Ground‑breaking safety sensor for fall prevention and detection
Uses AI algorithms to detect dangerous situations (e.g., falls, bed exits)
Provides anonymised, digital supervision (no video recording)
Alerts staff in real time via mobile devices or nurse stations
Proven to reduce falls by up to 83% in pilot sites
Sensio 365
Integrated health and care platform
Centralises alarms, alerts, and resident data into one interface
Provides staff with a total overview of residents and incidents
Supports interoperability with other welfare technologies
Sensio Insight
Analytics and decision support tool
Provides objective health and activity data
Enables proactive care planning and early intervention
Supports quality improvement and regulatory compliance
Silent Nurse Call System
Replaces traditional noisy alarms with silent, targeted alerts
Reduces stress for residents and staff
Improves response times and prioritisation of incidents
Additional Solutions
Location services: Track residents or staff in real time
Digital quality boards: Display live data for staff and managers
Notification solutions: Customisable alerts for different scenarios
Integration services: Connects with other suppliers’ systems
Interoperability and Standards
Sensio is designed as a modular, interoperable platform, with:
GDPR compliance: Encryption, secure hosting, and anonymised data
ISO standards: Quality and information security certifications
Integration: APIs for connecting with care management systems
Accessibility: Designed for dementia care and vulnerable populations
Market Position
Sensio operates across Europe, with a growing presence in the UK. It serves:
Residential care homes
Nursing homes
Supported living services
Local authorities and councils
Multi‑site care groups
It differentiates itself through:
Fall prevention leadership: Proven impact on reducing falls
Non‑intrusive monitoring: Protects dignity and privacy
Comprehensive coverage: From sensors to analytics and communication
Regulatory alignment: Supports CQC and HIQA compliance
Innovation: AI‑driven insights and predictive analytics
Competitors include Tunstall Healthcare, Ally Labs, and PredicAire. Sensio positions itself as the AI‑driven, dignity‑focused alternative, particularly attractive to providers seeking to reduce falls and improve resident wellbeing.
Implementation and Support
Sensio emphasises a collaborative onboarding process, with:
Free consultations and site assessments
Installation and configuration of sensors
Staff training and ongoing support
Dedicated account managers
Regular updates and webinars
Providers report smooth implementation and strong support, with staff confidence improving over time.
Security and Data Protection
Sensio prioritises data security, with:
GDPR compliance
Encryption and anonymisation
Role‑based access controls
Audit trails and accountability logs
Regular backups and disaster recovery protocols
Conclusion
Sensio is a leading European provider of fall prevention, silent nurse call, and social care technologies, offering a comprehensive, AI‑driven platform that improves safety, dignity, and efficiency in care environments. Its strength lies in combining non‑intrusive monitoring, predictive analytics, and decision support to empower staff and protect residents.
User feedback consistently highlights fall prevention, improved dignity, and staff efficiency, while challenges include training, connectivity, and cost.
For care providers seeking a trusted, innovative telecare solution that reduces falls, enhances privacy, and supports proactive care, Sensio represents a credible and forward‑thinking option. Its emphasis on AI, dignity, and efficiency positions it as a key player in the future of digital social care.
References
Sensio – Official Website https://www.sensio.com/
Persona Support – Falls Prevention with Sensio Trial https://www.personasupport.org/news-and-events/news/falls-prevention-with-sensio-trial/
Open Access Government – Detect & Prevent Falls in Care Homes with RoomMate https://www.openaccessgovernment.org/detect-prevent-falls-care-homes-with-roommate/160440/
Sensio – Fall Detection and Prevention Overview https://www.sensio.com/services/fall-alarm
