Overview
Headquarters: Buckinghamshire, United Kingdom
Categories: Supported Living and Home Care Management (Clinical Operations); Care and Nursing Home Management (Clinical Operations)
Core Product: Qwikify (automation‑driven digital care planning platform)
Introduction
Qwikify is a next‑generation digital care planning platform designed to transform how care providers create, manage, and review care documentation. Founded in Buckinghamshire, Qwikify was developed by care professionals who recognised the inefficiencies of traditional paper‑based systems and the limitations of existing digital tools.
The platform leverages automation, smart templates, and structured workflows to enable providers to generate personalised, person‑centred care plans in minutes rather than hours. By combining document automation with manual flexibility, Qwikify ensures that care plans remain both efficient and truly individualised.
Qwikify is also an NHS Assured Supplier under the Digital Social Care Records (DSCR) programme, meaning it meets national standards for safety, interoperability, and data protection. This makes it a trusted option for providers seeking to access Integrated Care System (ICS) funding to digitise their records.
Its mission is simple: to save time, improve quality, and enhance compliance — enabling carers to spend less time on paperwork and more time delivering care.
User Feedback: Strengths and Weaknesses
Feedback for Qwikify comes from DigitalHealth.London, NHS DSCR listings, and customer testimonials. Overall, sentiment is strongly positive, though some caveats are noted.
Positive Feedback
Time savings
Providers consistently highlight the dramatic reduction in time required to create care plans. What once took 6–8 hours on paper can now be completed in under 15 minutes.Automation and smart templates
Carers value the ability to generate draft care plans automatically, then personalise them with manual edits. This balance of automation and flexibility is frequently praised.Single source of truth
Managers appreciate that Qwikify updates multiple documents simultaneously from one data source. This reduces duplication and ensures consistency across assessments, care plans, and policies.Ease of use
Staff describe the platform as intuitive, with minimal training required. The mobile‑friendly design supports use at the point of care.Compliance and quality
Providers highlight the structured workflows, which improve consistency and quality of documentation. Audit trails and inspection‑ready reports simplify CQC compliance.Offline functionality
Carers value the ability to generate documents without internet access, ensuring continuity in areas with poor connectivity.Customisation
Users appreciate the ability to create custom templates, policies, and procedures tailored to their organisation’s needs.
Negative Feedback and Caveats
Learning curve for template building
While pre‑built templates are easy to use, some managers report that building custom templates requires training and confidence.Integration scope
Qwikify is primarily focused on care planning and documentation. Integration with external systems (e.g., rostering, finance, pharmacy) is limited compared to broader platforms.Mobile optimisation
While mobile‑friendly, some users request a dedicated app with enhanced offline features.Cost considerations
Smaller providers note that while Qwikify delivers strong value, subscription costs may be higher than basic alternatives.Dependence on structured workflows
Some carers accustomed to free‑form note‑taking find the structured workflows restrictive at first, though most adapt quickly.
In summary, user sentiment is strongly positive around time savings, automation, and compliance, while challenges include template building, integration scope, and cost.
Products and Capabilities
Qwikify Platform (Cloud SaaS)
Qwikify offers a comprehensive suite of tools focused on care planning and documentation. Key features include:
Automated Care Plan Generation
Draft care plans created in minutes based on structured inputs
Manual edits and personalisation seamlessly merged
Reduces creation time by up to 90%
Smart Templates and Workflows
Customisable templates for care plans, assessments, policies, and procedures
Structured workflows to guide staff through documentation
Ensures consistency and quality across records
Single Source of Truth
Updates multiple documents simultaneously from one dataset
Improves compliance and reduces duplication
Supports systematic reviews and updates
Assessments and Reviews
Built‑in assessments (e.g., MUST, Waterlow, falls risk)
Automated review processes
Regeneration of multiple documents from updated responses
Offline Functionality
100% offline‑ready mobile documents
Generate and edit care plans without internet access
Synchronises when connectivity is restored
Custom Template Builder
Drag‑and‑drop template creation
Add conditional logic and expert knowledge
Build bespoke systems without coding
Audit and Compliance Tools
Audit trails and version histories
Inspection‑ready reports
Alignment with CQC and PRSB standards
Mobile Access
Accessible via smartphones and tablets (Apple and Android)
Export and share documents to other applications
Interoperability and Standards
Qwikify is designed as a specialist care planning platform, with:
NHS DSCR assurance: Listed as an Assured Supplier
PRSB standards: Supports About Me and Personalised Care & Support Plan standards
GDPR compliance: Encryption, secure hosting, and audit trails
Business continuity: Robust disaster recovery and backup protocols
Accessibility: Mobile‑friendly and offline‑ready
While interoperability with external systems is limited, Qwikify provides export options for reporting and analysis.
Market Position
Qwikify operates primarily in the UK, serving:
Residential care homes
Nursing homes
Supported living services
Domiciliary care providers
NHS recuperation units and discharge‑to‑assess services
It differentiates itself through:
Automation leadership: First platform to automate care plan generation at scale
Time savings: Reduces care plan creation from hours to minutes
Compliance assurance: NHS DSCR assured and PRSB aligned
Customisation: Smart templates and workflows tailored to provider needs
Offline readiness: Fully functional without internet access
Competitors include Nourish, Person Centred Software, and Log my Care. Qwikify positions itself as the automation‑driven, compliance‑aligned alternative, particularly attractive to providers seeking efficiency and consistency.
Implementation and Support
Qwikify emphasises a collaborative onboarding process, with:
Free trials and demos
Onboarding workshops and training
Dedicated account managers
Responsive support team
Regular updates and feature enhancements
Providers report smooth implementation, though some note that advanced template building requires training.
Security and Data Protection
Qwikify prioritises data security, with:
GDPR compliance
Encryption and secure hosting
Role‑based access controls
Audit trails and accountability logs
Regular backups and disaster recovery protocols
Conclusion
Qwikify is a leading UK platform for digital care planning, offering a comprehensive, automation‑driven solution that dramatically reduces the time required to create and maintain care documentation. Its strength lies in combining automation with personalisation, ensuring that care plans are both efficient and truly person‑centred.
User feedback consistently highlights time savings, compliance, and ease of use, while challenges include template building, integration scope, and cost.
For care providers seeking a specialist care planning platform that delivers efficiency, compliance, and personalisation, Qwikify represents a credible and innovative option. Its emphasis on automation, smart templates, and structured workflows positions it as a key player in the future of digital social care.
References
Qwikify – Official Website https://www.qwikify.com/
NHS Digital Social Care Records – Assured Supplier: Qwikify https://develop.digitalsocialcare.co.uk/assured-solutions/qwikify
DigitalHealth.London – Innovation Directory: Qwikify https://digitalhealth.london/innovation-directory/profile/qwikify