Supported Living and Home Care Management (Clinical Operations); Care and Nursing Home Management (Clinical Operations)

Qwikify

Qwikify is a comprehensive care planning platform that uses automation and allows for customised smart templates, personalised care plans and workflows to improve efficiency.

Overview

Headquarters: Buckinghamshire, United Kingdom
Categories: Supported Living and Home Care Management (Clinical Operations); Care and Nursing Home Management (Clinical Operations)
Core Product: Qwikify (automation‑driven digital care planning platform)

Introduction

Qwikify is a next‑generation digital care planning platform designed to transform how care providers create, manage, and review care documentation. Founded in Buckinghamshire, Qwikify was developed by care professionals who recognised the inefficiencies of traditional paper‑based systems and the limitations of existing digital tools.

The platform leverages automation, smart templates, and structured workflows to enable providers to generate personalised, person‑centred care plans in minutes rather than hours. By combining document automation with manual flexibility, Qwikify ensures that care plans remain both efficient and truly individualised.

Qwikify is also an NHS Assured Supplier under the Digital Social Care Records (DSCR) programme, meaning it meets national standards for safety, interoperability, and data protection. This makes it a trusted option for providers seeking to access Integrated Care System (ICS) funding to digitise their records.

Its mission is simple: to save time, improve quality, and enhance compliance — enabling carers to spend less time on paperwork and more time delivering care.

User Feedback: Strengths and Weaknesses

Feedback for Qwikify comes from DigitalHealth.London, NHS DSCR listings, and customer testimonials. Overall, sentiment is strongly positive, though some caveats are noted.

Positive Feedback

  • Time savings
    Providers consistently highlight the dramatic reduction in time required to create care plans. What once took 6–8 hours on paper can now be completed in under 15 minutes.

  • Automation and smart templates
    Carers value the ability to generate draft care plans automatically, then personalise them with manual edits. This balance of automation and flexibility is frequently praised.

  • Single source of truth
    Managers appreciate that Qwikify updates multiple documents simultaneously from one data source. This reduces duplication and ensures consistency across assessments, care plans, and policies.

  • Ease of use
    Staff describe the platform as intuitive, with minimal training required. The mobile‑friendly design supports use at the point of care.

  • Compliance and quality
    Providers highlight the structured workflows, which improve consistency and quality of documentation. Audit trails and inspection‑ready reports simplify CQC compliance.

  • Offline functionality
    Carers value the ability to generate documents without internet access, ensuring continuity in areas with poor connectivity.

  • Customisation
    Users appreciate the ability to create custom templates, policies, and procedures tailored to their organisation’s needs.

Negative Feedback and Caveats

  • Learning curve for template building
    While pre‑built templates are easy to use, some managers report that building custom templates requires training and confidence.

  • Integration scope
    Qwikify is primarily focused on care planning and documentation. Integration with external systems (e.g., rostering, finance, pharmacy) is limited compared to broader platforms.

  • Mobile optimisation
    While mobile‑friendly, some users request a dedicated app with enhanced offline features.

  • Cost considerations
    Smaller providers note that while Qwikify delivers strong value, subscription costs may be higher than basic alternatives.

  • Dependence on structured workflows
    Some carers accustomed to free‑form note‑taking find the structured workflows restrictive at first, though most adapt quickly.

In summary, user sentiment is strongly positive around time savings, automation, and compliance, while challenges include template building, integration scope, and cost.

Products and Capabilities

Qwikify Platform (Cloud SaaS)

Qwikify offers a comprehensive suite of tools focused on care planning and documentation. Key features include:

  • Automated Care Plan Generation

    • Draft care plans created in minutes based on structured inputs

    • Manual edits and personalisation seamlessly merged

    • Reduces creation time by up to 90%

  • Smart Templates and Workflows

    • Customisable templates for care plans, assessments, policies, and procedures

    • Structured workflows to guide staff through documentation

    • Ensures consistency and quality across records

  • Single Source of Truth

    • Updates multiple documents simultaneously from one dataset

    • Improves compliance and reduces duplication

    • Supports systematic reviews and updates

  • Assessments and Reviews

    • Built‑in assessments (e.g., MUST, Waterlow, falls risk)

    • Automated review processes

    • Regeneration of multiple documents from updated responses

  • Offline Functionality

    • 100% offline‑ready mobile documents

    • Generate and edit care plans without internet access

    • Synchronises when connectivity is restored

  • Custom Template Builder

    • Drag‑and‑drop template creation

    • Add conditional logic and expert knowledge

    • Build bespoke systems without coding

  • Audit and Compliance Tools

    • Audit trails and version histories

    • Inspection‑ready reports

    • Alignment with CQC and PRSB standards

  • Mobile Access

    • Accessible via smartphones and tablets (Apple and Android)

    • Export and share documents to other applications

Interoperability and Standards

Qwikify is designed as a specialist care planning platform, with:

  • NHS DSCR assurance: Listed as an Assured Supplier

  • PRSB standards: Supports About Me and Personalised Care & Support Plan standards

  • GDPR compliance: Encryption, secure hosting, and audit trails

  • Business continuity: Robust disaster recovery and backup protocols

  • Accessibility: Mobile‑friendly and offline‑ready

While interoperability with external systems is limited, Qwikify provides export options for reporting and analysis.

Market Position

Qwikify operates primarily in the UK, serving:

  • Residential care homes

  • Nursing homes

  • Supported living services

  • Domiciliary care providers

  • NHS recuperation units and discharge‑to‑assess services

It differentiates itself through:

  • Automation leadership: First platform to automate care plan generation at scale

  • Time savings: Reduces care plan creation from hours to minutes

  • Compliance assurance: NHS DSCR assured and PRSB aligned

  • Customisation: Smart templates and workflows tailored to provider needs

  • Offline readiness: Fully functional without internet access

Competitors include Nourish, Person Centred Software, and Log my Care. Qwikify positions itself as the automation‑driven, compliance‑aligned alternative, particularly attractive to providers seeking efficiency and consistency.

Implementation and Support

Qwikify emphasises a collaborative onboarding process, with:

  • Free trials and demos

  • Onboarding workshops and training

  • Dedicated account managers

  • Responsive support team

  • Regular updates and feature enhancements

Providers report smooth implementation, though some note that advanced template building requires training.

Security and Data Protection

Qwikify prioritises data security, with:

  • GDPR compliance

  • Encryption and secure hosting

  • Role‑based access controls

  • Audit trails and accountability logs

  • Regular backups and disaster recovery protocols

Conclusion

Qwikify is a leading UK platform for digital care planning, offering a comprehensive, automation‑driven solution that dramatically reduces the time required to create and maintain care documentation. Its strength lies in combining automation with personalisation, ensuring that care plans are both efficient and truly person‑centred.

User feedback consistently highlights time savings, compliance, and ease of use, while challenges include template building, integration scope, and cost.

For care providers seeking a specialist care planning platform that delivers efficiency, compliance, and personalisation, Qwikify represents a credible and innovative option. Its emphasis on automation, smart templates, and structured workflows positions it as a key player in the future of digital social care.

References

  1. Qwikify – Official Website https://www.qwikify.com/

  2. NHS Digital Social Care Records – Assured Supplier: Qwikify https://develop.digitalsocialcare.co.uk/assured-solutions/qwikify

  3. DigitalHealth.London – Innovation Directory: Qwikify https://digitalhealth.london/innovation-directory/profile/qwikify