Care Management

Lifted

Lifted is a workforce management platform that combines staffing operations with compliance oversight. It includes features for rostering, time & attendance, staff performance tracking and compliance reporting, helping care providers manage workforce challenges while ensuring regulatory requirements are met.

Overview

  • Headquarters: London, United Kingdom

  • Primary Function: Care and Nursing Home Management (non-clinical), Supported Living and Home Care Management (non clinical), Compliance and Auditing

  • Core Products: Lifted Talent Platform (cloud SaaS)

Introduction

Lifted Talent is a UK-based platform focused on connecting care providers with qualified care staff while optimising workforce management. The platform is designed to simplify recruitment, improve staff retention, and streamline workforce planning for residential care, nursing homes, and supported living services.

By providing a combination of a talent marketplace and digital workforce tools, Lifted Talent enables care providers to fill shifts faster, reduce reliance on agencies, and maintain consistent staffing levels. Its platform also includes scheduling, compliance checks, and performance tracking, giving managers a clear overview of workforce capacity and capabilities.

User Feedback: Strengths and Weaknesses

Publicly available feedback comes from testimonials, case studies, and provider reviews. Independent aggregator ratings are limited, so procurement teams are advised to request references.

Positive Feedback

  • Faster recruitment

Providers report that Lifted Talent accelerates the hiring process and helps fill urgent shifts efficiently.

  • Staff flexibility

Care workers value being able to select shifts that suit their availability, which improves engagement and retention.

  • Compliance support

Automated qualification checks and document management help providers maintain regulatory compliance.

  • Ease of use

Both managers and care staff find the platform intuitive, with simple navigation for shift booking and management.

Negative Feedback

  • Limited integration

Lifted Talent focuses primarily on staffing and recruitment; integration with broader care management or payroll systems may be limited.

  • Market coverage

While growing, its reach depends on regional adoption and the availability of qualified staff in specific areas.

  • Data transparency

Some users suggest more detailed reporting and analytics could help optimise workforce planning further.

Overall, users value the platform’s impact on staffing efficiency and compliance, with attention needed for broader system integration and data insights.

Products and Capabilities

Lifted Talent Platform

  • Cloud-based workforce management and recruitment solution

  • Talent marketplace connecting care providers with qualified staff

  • Shift booking, scheduling, and calendar management

  • Compliance verification, document management, and reporting

  • Analytics for workforce utilisation, vacancy tracking, and performance insights

Interoperability and Standards

Lifted Talent operates in line with UK employment and data protection regulations (GDPR). Providers should confirm how the platform integrates with payroll, HR, or broader care management systems if required.

Market Position

Lifted Talent serves the UK residential and nursing care sector, positioning itself as a workforce-focused alternative to broader care management systems. It differentiates itself through:

  • Specialist focus on recruitment and staffing optimisation for care providers

  • Simplified compliance and document management

  • Digital-first approach for both managers and care workers

Competitors in the care management space include Careberry, CoolCare, and OneTouch Health, all of which provide recruitment, scheduling, and staff management solutions in slightly different ways. Lifted Talent positions itself as a flexible, digital-first alternative, particularly attractive to providers seeking to reduce reliance on agencies while maintaining staffing quality and compliance.

Implementation and Support

Lifted Talent offers onboarding, training, and ongoing support for both providers and care staff. Case studies indicate a smooth implementation process, with care teams quickly adopting the platform for scheduling and shift management. Detailed service-level agreements and pricing are typically provided during procurement discussions.

Security and Data Protection

The platform uses GDPR-compliant storage and encrypted data transfer. Access controls, audit trails, and automated compliance verification ensure accountability and data protection. Buyers are advised to review data retention policies, backups, and security measures as part of due diligence.

Conclusion

Lifted Talent is a trusted UK solution for care workforce management and recruitment. Its strengths lie in improving staffing efficiency, ensuring compliance, and providing flexible shift management for care workers. Users consistently highlight ease of use, faster recruitment, and compliance support, while integration with broader systems and deeper analytics remain areas for further development.

For care providers seeking a digital-first, workforce-focused solution that reduces agency dependence and streamlines recruitment, Lifted Talent offers a practical and human-centric option.

References 

  1. Lifted Talent – Official Website https://www.lifted-talent.com/