Bridgehead Communications
Reputation Management & Crisis PR

Own
your story.

When the story matters, we put the right narrative in the right titles, from the FT and The Times to BBC and ITV.

Start the conversation
FT · Times· ITV · BBC
National+ broadcast
One storymany fronts

When people call us

The situations we are built for

01

A story is about to break

A journalist is on the phone, a deadline is hours away, and what you say in the next conversation shapes everything that follows. We take the call with you.

02

The search results are wrong

What people find when they look you up no longer reflects who you are. We work to correct, suppress and rebalance the page-one picture through legitimate means.

03

A crisis is unfolding

A safeguarding incident, a regulatory action, a leak or a legal dispute. We run the communications so you can run the response, holding line, stakeholders and media in step.

04

A reputation needs rebuilding

The immediate threat has passed, but the damage remains. We rebuild standing patiently and credibly, through accurate content, earned coverage and time.

On the record

The coverage does the talking

A live feed of where our work has been showing up — real placements, real titles, real reach.

How we work

Assess, contain, rebuild

Step 01

Assess

We establish the facts, the exposure and the realistic outcomes fast, so the advice you get is honest rather than reassuring.

Step 02

Contain

We stabilise the immediate threat: the media line, the stakeholders who need to hear from you first, and the content that needs to move.

Step 03

Rebuild

We restore the picture over time, through accurate, earned and owned content that holds up the next time someone looks.

Discretion

The work we are proudest of is the work no one ever hears about.

Reputation work is handled by a small senior team under strict confidentiality. We do not name the individuals or organisations we protect, we do not trade on your situation, and discretion is the assumption from the first call, not a clause you have to ask for.

FAQs

The questions that matter most

It depends on what you are facing. A single search result is a defined piece of work; an active crisis or a sustained press campaign is a retained engagement. We will tell you honestly on the first call what is realistic, what it is likely to take, and what it will cost, before you commit to anything.

Sometimes, and we will be straight about when. We can pursue factual-accuracy and right-to-be-forgotten routes with publishers and search engines, and we can rebalance what people find through new, accurate content. We will never promise to make a true, lawful story disappear, because no honest agency can.

Immediately. Crises do not keep office hours, so neither do we. A partner is on the first call, and we work to a holding position, a stakeholder plan and a media line within hours, not days.

Yes. Most of our reputation work is never spoken about, by design. Engagements are handled by a small senior team under strict confidentiality, and discretion is the starting assumption, not an add-on.

Speak with us

One conversation tells you
if we're the right fit.

Thirty minutes with a partner. We'll tell you whether we can help, what the work would look like, and what it's likely to cost, before either of us commits to anything.