Bridgehead Communications

Social care

GoodOaks Homecare

We launched You Are Not Alone — a national campaign for unpaid carers — placing it simultaneously in The Independent, 40+ regional newspapers via the Press Association, and directly in front of MPs who sponsored the Carer's Leave Act.

An award-winning homecare provider with 22 franchises across England, offering live-in and visiting care services.

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The brief

GoodOaks appointed Bridgehead to launch and promote its You Are Not Alone campaign — a national initiative designed to support and champion the UK's 10+ million unpaid carers — timed to coincide with the introduction of the Carer's Leave Act.

What they needed

01

Raise national awareness of the challenges unpaid carers face across England.

02

Position GoodOaks as a leading national voice in adult social care.

03

Drive engagement with a new online resource hub and helpline.

04

Leverage the Carer's Leave Act as a timely policy hook.

The approach

A research-led PR strategy built around an independent survey of 1,000 unpaid carers — timed to the Carer's Leave Act, exclusive to the Press Association, and supported by parliamentary engagement with the Act's sponsors.

Press Association exclusive

Offering the findings as an exclusive to the Press Association ensured simultaneous national and regional distribution on launch day — reaching 40+ titles at once and giving GoodOaks coverage scale it couldn't have achieved individually.

Regional franchise activation

We issued localised press materials incorporating regional polling data across all 22 franchise territories — ensuring that local homecare teams benefited from the same visibility as head office.

Parliamentary engagement

We secured commentary and interview opportunities with Wendy Chamberlain MP (sponsor of the Carer's Leave Act), Baroness Andrews and Baroness Pitkeathley (Founder of Carers UK) — elevating GoodOaks into the national policy conversation.

The thought leadership

You Are Not Alone — report cover

You Are Not AloneThe State of Unpaid Caring in England

An independent survey of 1,000 unpaid carers across England, with a foreword from Rt Hon Damian Green MP — then Chair of the Adult Social Care APPG. Released as an exclusive to the Press Association, it drove national newswire distribution on the day the Carer's Leave Act came into force.

1,000

unpaid carers surveyed independently across England

50%+

felt unable to meet their own basic wellbeing needs

12%

understood their new entitlements under the Carer's Leave Act

28pp

report with foreword from Rt Hon Damian Green MP, then Chair of the Adult Social Care APPG

3

senior parliamentarians gave exclusive comment: Wendy Chamberlain MP, Baroness Andrews, Baroness Pitkeathley

40+

regional newspapers ran the story via PA on launch day

The results

59

pieces of national, regional and trade coverage

486k

unique views

40+

regional titles via Press Association

Coverage over time

24118754Wk 1Wk 2Wk 3Wk 4Wk 5Wk 6

Coverage peaked sharply on launch day — PA syndication firing simultaneously across 40+ titles — before sustained trade and regional coverage followed (59 pieces total).

The coverage

70M+ monthly readers
Press coverage: Millions of unpaid carers unaware of new rights under Carer's Leave Act

Social Care

Millions of unpaid carers unaware of new rights under Carer's Leave Act

The Independent · 2024

40+ regional syndications
Press coverage: Unpaid leave a 'huge step forward' — but most carers don't know they're entitled

Carers

Unpaid leave a 'huge step forward' — but most carers don't know they're entitled

Yahoo! News via Press Association · 2024

Daily Express4M+ daily readers
Daily Express coverage: Over half of unpaid carers cannot meet their own wellbeing needs, survey finds

Social Care

Over half of unpaid carers cannot meet their own wellbeing needs, survey finds

Daily Express · 2024 (print edition)

Home Care Insight25k+ homecare sector professionals
Home Care Insight coverage: GoodOaks report presents uneasy findings for politicians as the Carer's Leave Act arrives

Homecare

GoodOaks report presents uneasy findings for politicians as the Carer's Leave Act arrives

Home Care Insight · 2024

Regional pressRegional syndication across 40+ titles
Regional press coverage: Survey finds local unpaid carers struggling to meet their own basic needs

Local

Survey finds local unpaid carers struggling to meet their own basic needs

Dorset Echo · 2024 (via PA)

The breakthrough

A PA exclusive that reached 40+ regional newspapers simultaneously on launch day.

By offering the report as an exclusive to the Press Association, we ensured GoodOaks' story fired simultaneously across 40+ regional titles — in the same news cycle as The Independent, Yahoo! News and the print edition of the Daily Express. One embargo, one morning, national and regional reach at scale.

The IndependentYahoo! NewsDaily ExpressCaring TimesHome Care Insight

Seen in

The Independent
PA Media
Daily Express
Yahoo! News
Home Care Insight
Caring Times
Oxford Mail
Dorset Echo
Sussex Express
Surrey Mirror
Warwickshire Telegraph

The impact

59 pieces and 486k unique views from a single campaign launch.

PA exclusive generating simultaneous coverage in 40+ regional newspapers.

Parliamentary engagement with Carer's Leave Act sponsors positioning GoodOaks in the policy conversation.

28-page report with foreword from Rt Hon Damian Green MP establishing long-term credibility.

The outcome

59 pieces, 486,000 views, 40+ PA syndications — and GoodOaks positioned not just as a care provider but as the national voice on unpaid carers.

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