Bridgehead Communications

Reports · Jul 2026

The State of Adult Social Care in England

An analysis of all 65,313 registered adult social care services in England: how they are rated, the 81% inspection void, the domains where care fails, and what separates good homes from poor ones.

The numbers

One sector, measured end to end

65,313

registered adult social care services in England

32,572

carry a current CQC overall rating

20.9%

of rated services fall below Good

81%

not inspected in over five years, or ever

97.2%

of below-Good services fail on Well-led

5.9%

Inadequate rate in nursing homes, double that of domiciliary care

Key findings

The inspection void is structural

52,748 services, 81% of the sector, have either never been inspected or not been inspected in over five years. Since late 2023 CQC's Single Assessment Framework has sharply reduced the number of published ratings, so a current rating on its own is no longer a reliable guide to quality.

One in five rated services falls below Good

Of the 32,572 services that carry a rating, 5,456 are Requires Improvement and 1,345 are Inadequate. Together that is 20.9% of all rated locations.

Well-led fails most often, Safe matters most to residents

Among the 6,801 below-Good services, 97.2% fail on Well-led, more than on any other measure. Safe carries the most direct risk: 7,426 services are rated Requires Improvement or Inadequate on Safe, where medication, risk and infection control are the recurring concerns.

Risk concentrates in nursing homes

Nursing homes have a 5.9% Inadequate rate, roughly 2.4 times the 2.5% rate in domiciliary care, and they care for the most medically complex residents.

Geography concentrates disadvantage

Walsall (35.3%), Medway (34.8%), Luton and Portsmouth (34.3%) have the highest combined below-Good rates. The South East holds the most quality risk by volume, with 11,898 locations including 239 rated Inadequate. London has the lowest Inadequate rate.

Dignity marks out the best homes

Good homes cite dignity and respect in 87% of their reports. Poor homes cite it in 32%. It is the clearest single marker separating strong care from weak.

Figures come from Bridgehead’s analysis of CQC data for all 65,313 registered adult social care locations in England, of which 32,572 carry a current overall rating. Full methodology and sources are in the report.

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